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Sending Internal Email Upon Form Submission: Create Real-time Journey (Part 4 of 4)
This is the last post of this series. In this post, we’ll bring everything together by building a Real-time Journey in Customer Insights – Journeys that sends an email to the internal team based on the contact’s location. Create the Real-Time Journey Below is a simple journey where Contact will enter to this journey upon
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Sending Internal Email Upon Form Submission: Build Power Automate Flow (Part 3 of 4)
In this post, we’ll walk through how to build a Power Automate flow to send emails to internal teams based on the contact’s location, as defined in the Real-time Marketing Form. We’ll create the flow within the same solution where we previously created the custom columns for the Contact and Form tables. Create Power Automate
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Sending Internal Email Upon Form Submission: Configure Custom Trigger (Part 2 of 4)
This is the part 2 of this series. In this post, we’ll walk through how to create a Custom Trigger in Real-time Journeys. This trigger will later be used to call a Power Automate flow, which sends an internal email based on the contact’s location. Create the Custom Trigger Configure the Trigger Once ready, the
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Sending Internal Email Upon Form Submission: Customise Real-time Marketing Form (Part 1 of 4)
In this blog series, I’ll walk you through how to send emails to internal users or teams based on a contact’s Location – for example, if the location is NSW, the system will send an email to the NSW Customer Service Team – upon Form submission in Real-time Customer Insights – Journeys. We’ll achieve this
